Webmail

Check Fiber Eligibility

Online Signup

Etex Bill Pay

Live Chat

VOIP Portal

Live Chat

Financial Assistance Program

Lifeline Assistance Program

Lifeline Service is a government assistance program that provides a discount to qualifying low-income customers that subscribe to voice telephony service or broadband internet access service. The Lifeline discount for qualifying low-income customers may be up to $12.75 depending on the voice telephony and broadband services a customer subscribes to and the customer’s qualifications. Lifeline service is non-transferrable and is limited to one discount per household.

If you or a member of your household receives benefits from one of the following federal or state assistance programs or if your income is not more than 150% of the federal poverty level, you may qualify for a Lifeline service discount. The qualifying assistance programs are: Medicaid; Supplemental Nutrition Assistance Program (SNAP); Supplemental Security Income (SSI), Federal Public Housing Assistance; Veterans and Survivors Pension Benefit, Low Income Home Energy Assistance Program (LIHEAP), National School Lunch Program (Free Lunch Program); or health benefits under the State Child Health Plan (CHIP) (Texas Chapter 62, Health and Safety Code).

To learn more about this program, call the Texas Low-Income Discount Administrator at 4-LITE-UP (1-866-454-8387) or call the Etex Telephone Cooperative business office at 1-877- 482-3839.

Servicios de assistencia de Lifeline

Los servicios de Lifeline son programas de assistencia que el gobierno ofrece a los clientes que obtienen bajos ingresos y califican para un descuento cuando se suscriben a servicios de telefono de voz o internet de banda ancha. Los descuentos a los clientes que obtienen bajos ingresos y califican pueden ser hasta $12.75 dependiendo de las calificaciones del cliente y de los servicios de telefono de voz o internet de banda ancha que el cliente se suscribe. Los servicios de lifeline no pueden ser transferible y son limitados a solo un descuento por casa.

Si tu o un miembro de tu casa reciben beneficios de uno de los siguientes servicios federales o de el estado, o sit u ingreso es no mas que 150% de el nivel federal de pobreza, tu puedes calificar para los decuentos que los servicios de Lifeline ofrecen. Los programas de servicios de assistencia que califican para Lifeline incluyen: Medicaid; Supplemental Nutrition Assistance Program (SNAP); Supplemental Security Income (SSI), Federal Public Housing Assistance; Veterans and Survivors Pension Benefit, Low Income Home Energy Assistance Program (LIHEAP), National School Lunch Program (Free Lunch Program); or health benefits under the State Child Health Plan (CHIP) (Texas Chapter 62, Health and Safety Code).

Para aprender mas sobre estos programas porfavor llama al los administradores de bajos ingresos de el estado de Texas (Texas Low-Income Discount Administrator) 4-LITE-UP (1-866-454-8387) o pofavor de llamar a la oficina de Etex Telephone al 1-877- 482-3839.

No Call List

The federal government and many states have recently created an opportunity for consumers to reduce unwanted telemarketing telephone calls. Consumers simply register with the National Do Not Call Registry by telephone at 1-888-382-1222 or for TTY call 1-866-290-4236. You must call from the phone number you wish to register. You may also register by Internet at www.donotcall.gov. Inclusion of your telephone number on the national Do Not Call Registry will be effective three months following your registration. As a result of consumers registering on the national list, telemarketers must remove the registered consumer’s name and number from their calling lists and cease calling for five years. The National Do Not Call Registry is a free service to consumers.

Consumers in Texas may also register with Texas No Call, which prevents telephone solicitations to residential and wireless phone numbers from all telemarketers operating in Texas. Consumers may register for the Texas No Call list in three ways:

  1. Online at http://www.texasnocall.com for instant registration. Utilize this easy, automated method to speed your registration. The site is available 24 hours a day, 7 days a week, 365 days a year. Online registration is now free.
  2. Call toll-free 1-866-896-6225 to obtain an application or to register.
  3. Send a written request for an application to:
Texas No Call P.O. Box 313 E. Walpole, MA 02032

There will be a charge of $2.25 to register via telephone or standard mail for each residential or wireless phone number(s) to be included in the Texas No Call List. Your registered telephone number(s) will remain on the list for three years from the date your residential or wireless telephone number is first published on the list.

Texas consumers may want to consider registering with the national Do Not Call Registry since it covers national telemarketers and the Texas No Call affects only telemarketers operating in Texas.

The national and the Texas No Call lists do not prevent all telemarketing calls from being received once a consumer is registered. Both registries contain exemptions on who can continue to telemarket consumers.

Top 5 Fastest DSL Providers in Texas Small Provider Category
Top Internet Speeds in Texas Small Provider Category
Top 5 Fastest DSL Providers in Texas Small Provider Category
Smart Rural Community Provider
Smart Rural Community Gig-Certified Provider