Support Made Simple

Dial 811.

Your call is forwarded to a call center in your local area.

The ‘One Call Center’ records the call and notifies the appropriate utility companies affected by your digging plans.

Within just a few, short days your local utility company will come out to mark the appropriate lines where it is not safe to dig.

Sign up for watchTVeverwhere to stream some of your favorite channels and programming to your tablet, your smartphones, your laptop and other devices from anywhere you can receive an internet signal.

Note: Using our EtexTV streaming app, requires that your streaming device is connected to Etex Internet service.

As long as no other trouble is a factor; Copper landlines typically still function during a power outage. Fiber landlines also typically still function during a power outage, though it does require a battery backup system, which is limited. Etex provides battery backup systems for fiber landlines. Click here for additional information.

Unfortunately, we cannot provide an exact schedule for technician arrivals. Our technicians may call before coming to your location and will need access to service equipment.

You can find our email guide for client configuration on our support page under Guides and Resources: Etex Email Client Setup.